Terms of Service

1. Acceptance of Terms

By accessing and using the NEXUS platform ("Service") operated by Altemose Companies ("Company," "we," "us," or "our"), you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Service.

2. Description of Service

NEXUS is a property management platform that provides tenants with online access to:

• Rent payment processing
• Maintenance request submission and tracking
• Document storage and retrieval
• Communication with property management
• Account and lease information

3. User Accounts

To use certain features of the Service, you must register for an account. You agree to:

• Provide accurate, current, and complete information
• Maintain the security of your password and account
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

4. Payment Terms

Payments made through the Service are subject to the following terms:

• Payment processing is handled by third-party providers (Stripe)
• You authorize us to charge your selected payment method
• Payments are considered received when processed successfully
• Late fees and other charges are governed by your lease agreement

5. Prohibited Activities

You agree not to:

• Use the Service for any unlawful purpose
• Attempt to gain unauthorized access to any part of the Service
• Interfere with or disrupt the Service
• Upload malicious code or content
• Impersonate any person or entity

6. Intellectual Property

The Service and its original content, features, and functionality are owned by Altemose Companies and are protected by international copyright, trademark, and other intellectual property laws.

7. Limitation of Liability

To the maximum extent permitted by law, Altemose Companies shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the Service.

8. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes by posting the new Terms of Service on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about these Terms of Service, please contact us at legal@altemose.com.